LEGAL

Privacy Policy

Last updated: May 2026

This privacy policy explains how Razors Barber Shop collects, uses, and protects any personal information you provide when you use this website or submit a booking enquiry. We are committed to ensuring your privacy is protected in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

The data controller responsible for your personal information is:

Razors Barber Shop
1200 Chester Rd, Stretford, Manchester M32 8AF, United Kingdom
Phone: +44 161 865 3111
Email: info@razorsbarbershop.co.uk

2. Information We Collect

When you submit a booking enquiry through the contact form on this website, we collect the following personal information:

  • Full name
  • Email address
  • Phone number
  • Service preference (e.g. haircut, beard trim, shave)
  • Any additional message you choose to include

We do not collect any sensitive personal data (as defined under UK GDPR Article 9), such as health information or biometric data.

3. How We Use Your Information

We use the personal information you provide solely for the following purposes:

  • To respond to your booking enquiry
  • To confirm or arrange an appointment at the barbershop
  • To contact you regarding your enquiry if we need clarification

We will not use your information for marketing, profiling, or automated decision-making, and we will never sell your data to third parties.

4. Legal Basis for Processing

We process your personal data under the following lawful bases as set out in UK GDPR Article 6:

  • Legitimate interests — it is in our legitimate business interest to respond to enquiries sent to us via the booking form.
  • Consent — by voluntarily submitting the booking form, you consent to us processing the information you have provided for the purpose of handling your enquiry.

5. Third-Party Processors

We use the following trusted third-party services to help us operate this website and handle your enquiries. Each processor is contractually bound to handle your data securely and only as instructed:

  • Resend (resend.com) — used to deliver booking confirmation and notification emails. Your name, email address, and enquiry details are transmitted to Resend solely for the purpose of sending these emails. Resend is GDPR-compliant and processes data under a Data Processing Agreement.
  • Cloudflare Web Analytics — used to understand aggregate website traffic and performance. Cloudflare Web Analytics is fully cookie-less and does not collect any personally identifiable information. No IP addresses, device fingerprints, or cross-site tracking data are stored.

We do not share your personal data with any other third parties without your explicit consent, except where required by law.

6. Data Retention

Booking enquiry data (including your name, email, phone number, and service preference) is retained for a period of 12 months from the date of submission, after which it is securely deleted. This retention period allows us to reference previous enquiries should you contact us again within a reasonable timeframe.

7. Your Rights Under UK GDPR

Under the UK General Data Protection Regulation, you have the following rights in relation to your personal data:

  • Right of access — you may request a copy of the personal data we hold about you.
  • Right to rectification — you may request that we correct any inaccurate or incomplete personal data.
  • Right to erasure — you may request that we delete your personal data, subject to any legal obligations to retain it.
  • Right to data portability — you may request that we provide your data in a structured, commonly used, and machine-readable format.
  • Right to object — you may object to our processing of your personal data where we rely on legitimate interests as the lawful basis.
  • Right to lodge a complaint— you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection. You can contact the ICO at ico.org.uk or by calling 0303 123 1113.

8. How to Exercise Your Rights

To exercise any of your rights listed above, or if you have any questions about how we handle your personal data, please contact us using one of the following methods:

We will respond to all legitimate requests within one calendar month. We may need to verify your identity before processing your request.

9. Cookies

This website does not use cookies. Our analytics provider, Cloudflare Web Analytics, operates on a fully cookie-less basis — it does not set any cookies in your browser, does not track you across other websites, and does not store any personally identifiable information.

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal and regulatory reasons. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of this website following any changes constitutes your acceptance of the updated policy.

11. Contact

If you have any questions, concerns, or complaints about this privacy policy or the way we handle your personal data, please do not hesitate to get in touch:

Razors Barber Shop
1200 Chester Rd, Stretford, Manchester M32 8AF, United Kingdom
Phone: +44 161 865 3111
Email: info@razorsbarbershop.co.uk

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